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Testimonials & Reviews

4.86/5
Dr. Jennifer Johnson-Caldwell MD -  - Internal Medicine

Dr. Jennifer Johnson-Caldwell MD

Internal Medicine located in Houston, TX

4.86/5 Star Rating
769 total reviews

Dr. Jennifer Johnson-Caldwell MD always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 769 reviews with an average rating of 4.86 out of 5 stars. Please read what others are saying about Dr. Jennifer Johnson-Caldwell MD below, and as always, we would love to collect your feedback.

Lillie L.
5/5 Star Rating
Submitted 03/28/25
Dr. Robin Boliver-Campbell listened to all my concerns and addressed them.
Mae H.
5/5 Star Rating
Submitted 03/27/25
Every treated me in a very professional manner, check in, assessment, blood work and the doctor herself. Thank you.
Paris P.
1/5 Star Rating
Submitted 03/26/25
If I could leave 0 I would. Wasted 3/mo’s and over $300 for nothing. Literally nothing. 1st apmt was so promising. THEY scheduled a follow up to do my lab work almost a month out from the original apmt. Got there and the doctor is confused as to why I’m there! Lab work is completed at 2nd appointment. I get told that my WBC is abnormally high (I ate a McD’s cheeseburger that blew up my stomach 2 days prior) and she orders a CAT scan of my abdomen/pelvis. They never checked with the radiology place THEY picked to complete this, for my results. After someone finally does their job to get the results in, still no answer from them on next steps. Thankfully nothing was wrong, but guess what? THAT WAS NEVER THE ISSUE. Got told to take some fiber and get rest. This is a week after they had the results. Dr Caldwell still hadn’t actually reviewed it, but in the span of a few seconds of waiting on hold with a nurse. That’s what I get told. Take some fiber and get some rest.. THE ISSUE THAT I CAME TO THIS OFFICE FOR, IS NOT UNDERSTANDING WHY I DONT HAVE ANY ENERGY. The other lab work that was completed on the 2nd visit. Not uploaded to my patient portal. Not reviewed with me. Guess what…had to find out from my insurance, from the diagnosis codes on the claims this office submitted, as the results of the lab work- that I have a hypertension problem and my Thyroid is fatigued. You know why none of this was presented to me? THIS OFFICE DOES NOT KNOW WHAT THEY’RE DOING, and DOES NOT PROVIDE QUALITY PATIENT CARE. WHERE ARE MY LAB WORK RESULTS? WHY WAS THIS NEVER REVIEWED? Oo that’s right- much like the CAT scan no one in the office does the work of receiving that information in a timely manner. THERE ARE NO RESULTS IN MY PATIENT PORTAL. HOW AM I SUPPOSE TO KNOW WHAT THE ISSUE IS TO ADDRESS IT?! No next steps or follow up from the office. THEY DO NOT CARE. The ONLY consistent thing they have done is run up the insurance, and with the quickness! It sucks because she’s so pleasant and there’s not many internist PCP’s, I really thought I found my new PCP. SAVE YOUR MONEY AND TIME. Just DON’T with this office.
Paris P.
1/5 Star Rating
Submitted 03/26/25
If I could leave 0 I would. Wasted 3/mo’s and over $300 for nothing. Literally nothing. 1st apmt was so promising. THEY scheduled a follow up to do my lab work almost a month out from the original apmt. Got there and the doctor is confused as to why I’m there! Lab work is completed at 2nd appointment. I get told that my WBC is abnormally high (I ate a McD’s cheeseburger that blew up my stomach 2 days prior) and she orders a CAT scan of my abdomen/pelvis. They never checked with the radiology place THEY picked to complete this, for my results. After someone finally does their job to get the results in, still no answer from them on next steps. Thankfully nothing was wrong, but guess what? THAT WAS NEVER THE ISSUE. Got told to take some fiber and get rest. This is a week after they had the results. Dr Caldwell still hadn’t actually reviewed it, but in the span of a few seconds of waiting on hold with a nurse. That’s what I get told. Take some fiber and get some rest.. THE ISSUE THAT I CAME TO THIS OFFICE FOR, IS NOT UNDERSTANDING WHY I DONT HAVE ANY ENERGY. The other lab work that was completed on the 2nd visit. Not uploaded to my patient portal. Not reviewed with me. Guess what…had to find out from my insurance, from the diagnosis codes on the claims this office submitted, as the results of the lab work- that I have a hypertension problem and my Thyroid is fatigued. You know why none of this was presented to me? THIS OFFICE DOES NOT KNOW WHAT THEY’RE DOING, and DOES NOT PROVIDE QUALITY PATIENT CARE. WHERE ARE MY LAB WORK RESULTS? WHY WAS THIS NEVER REVIEWED? Oo that’s right- much like the CAT scan no one in the office does the work of receiving that information in a timely manner. THERE ARE NO RESULTS IN MY PATIENT PORTAL. HOW AM I SUPPOSE TO KNOW WHAT THE ISSUE IS TO ADDRESS IT?! No next steps or follow up from the office. THEY DO NOT CARE. The ONLY consistent thing they have done is run up the insurance, and with the quickness! It sucks because she’s so pleasant and there’s not many internist PCP’s, I really thought I found my new PCP. SAVE YOUR MONEY AND TIME. Just DON’T with this office.
Emmie C.
5/5 Star Rating
Submitted 03/25/25
Great and everyone is knowledgeable of what they are doing. I’ve been seeing Dr. Jennifer Johnson for almost 15 years. I can’t remember it might be longer, but I cannot remember.
Michelle E.
1/5 Star Rating
Submitted 03/25/25
Great customer and Dr. Boliver-Campbell is a great listener. She always address each concern I may have. Overall I am happy with the customer service and the care of from my doctor.
Ari A.
5/5 Star Rating
Submitted 03/25/25
Visiting Dr. Oliver-Campbell was such a pristine balance of good humor and attention to detail. Truly the best doctor appointment I’ve been to in years.
Frederick E.
5/5 Star Rating
Submitted 03/25/25
New office more room new staff. Rooms bigger. Get you in and out check you out completely Good ,Dr Caldwell
Nancy B.
5/5 Star Rating
Submitted 03/24/25
Good Doctor
Elisa B.
5/5 Star Rating
Submitted 03/24/25
Very attentive, staff was very nice and made sure my needs were meet.
James J.
5/5 Star Rating
Submitted 03/23/25
I love going there the people are great, friendly and understanding
Jacquelyn J.
5/5 Star Rating
Submitted 03/21/25
Always an awesome visit!!! You always feel seen and heard!!!!
John M.
5/5 Star Rating
Submitted 03/19/25
Great staff
Shirleen R.
5/5 Star Rating
Submitted 03/19/25
Always caring and listen regardless of your concerns n issues.
Mary D.
5/5 Star Rating
Submitted 03/19/25
Very professional and sweet person to her patients
Jessica K.
5/5 Star Rating
Submitted 03/14/25
I love how human and personable the care at Dr. Boliver-Campbell and Johnson-Caldwell’s office is! It makes such a difference in keeping us calm and grounded in the healing journey.
Herman G.
5/5 Star Rating
Submitted 03/14/25
Dr's and staff were very professional. All questions and concerns were addressed.
Beverly J.
5/5 Star Rating
Submitted 03/14/25
Great and friendly staff. Truly patient care is their concern. Thank You For Your Professionalism
Mary M.
3/5 Star Rating
Submitted 03/12/25
My mother and I were left trying to figure out what to do next after her visit. There are no clear directions of what to do next. The new office still has many issues to work out . We left without a next appt time because your employees didn't even notice us leaving!!
Julia B.
5/5 Star Rating
Submitted 03/12/25
Their new offices are larger. Staff very friendly and helpful. I had a good review of my medical issues and was very pleased with the Dr's concerns and care.